What courier service do you use for shipping?
Ecom Express
Who pays for the shipping if i send the item back?
The courier charges would be paid only till the amount of Rs.150 in the form of credit voucher.
If i need to send you back the item, where should i send it?
Please write to us at wizards@mrbutton.in in this case.
Do you ship internationally?
As of now, we do not ship worldwide.
How long does it take for my order to be delivered?
We deliver the products to our customer within 5-7 working days of purchase.
However, in case of any unavoidable circumstances, the customers would be duly informed.
In case of international orders, this time may go upto 9-10 days.
Do you take orders over phone?
No. Currently this feature is not available. However you can mail us at hello@mrbutton.in for any question or to place a manual order in case you are facing any difficulty.
How do I check the status of my order?
Once your order is shipped you are provided with a tracking id. You can trace the status by entering the tracking id on the courier partner weblink or can call/mail us directly. You can also go to
track order link on our website to check the order status or tracking details.
Can I cancel my order?
– You can cancel all items before they have been processed in our warehouses. In case of prepaid orders the refund amount will be credited back into the bank account / card from which the payment was done.Cancellation of the order will lead to refund in form of credit.
Can I try your products before buying?
This service is unavailable for online orders. However, you can try our collection at our Guideshop. We encourage you to walk in, try and feel our products and only buy when you are fully satisfied. We also provide custom tailoring and personal styling service at our Guideshops. We work hard to provide you the right fit.
For online orders you can always get in touch with our style advisor on mail to clear your doubts.
